Dynamics 365

Microsoft Dynamics 365 Intelligent Order Management – Automate and optimize fulfillment

In a modern multichannel fulfillment supply network, organizations must quickly adapt to order changes, supplier availability issues, or spikes in demand. Dynamics 365 Intelligent Order Management provides cost-efficient and timely order fulfillment through an intelligent fulfillment optimization engine. This engine helps you maximize order fulfillment and find the right source, considering business objectives and constraints such as minimizing costs by fulfilling from the most optimal sources. And this is possible thanks to the rules, configurations, and EndToEnd orchestration flows created by users in a low code, no code interface that uses real-time omnichannel inventory and AI.

With intelligent order management, supply chain and commerce professionals can define order orchestration flows from order capture to fulfillment. You can reduce fulfillment costs with automatic recommendations to remodel and orchestrate the order fulfillment journey and meet customer demands accurately and on time. Users can get suggested fulfillment locations available to their networks like large distribution warehouses, stores, or third-party logistics companies, and offer customers fulfillment strategies such as buy online, pick up in-store, and curbside pickup. The real-time inventory insights enable the fulfillment optimization service to determine the best location to fulfill orders from on time and in full returns representing an enormous opportunity for you to build loyalty and delight customers.

With intelligent order management, you can meet your customer’s expectations while creating agile return processes for your supply chain operations and succeed in the competitive, direct-to-consumer, and B2B space. Automate and optimize fulfillment. Accelerate your digital transformation and turn order fulfillment into a competitive advantage.

Source: Microsoft Dynamics 365