Dynamics 365

Copilot in Microsoft Dynamics 365 Marketing

Here is yet another amazing addition to Microsoft Dynamics 365 Marketing that makes things easier for all the marketers out there, Co-Pilot. It uses generative Ai to create target segments and uses natural language to generate content ideas for emails. In this video, we look at an example of how co-pilot helps marketers streamline their workflow and deliver the most relevant and engaging content faster than ever.

Martina, a marketer at Campari Group was tasked with increasing awareness of Negroni Week, an event that celebrates one of the world’s greatest cocktails and raises money for global charitable causes. Martina used Microsoft Dynamics 365 Marketing and the Copilot feature to create personalized emails to venue owners in just two days. Martina was able to use generative AI targeting to describe who to send the emails to in her own words, and then receive text ideas for her email content which made her job fast and easy. With just a couple of clicks, she was able to add the ideas to her email and make changes to ensure accuracy, and add her own personal touches.

The best part is that Martina was able to complete her project far ahead of her deadline with Copilot in Dynamics 365 Marketing, giving her more time to focus on creative and strategic efforts. It’s great to see how AI technology can help marketers like Martina streamline their workflow and deliver the most relevant and engaging content faster than ever.

Stay tuned for more such addition of Co-pilot to other Microsoft Dynamics 365 products.