Dynamics 365

Create a modern and intelligent store with Microsoft Dynamics 365

Transform in-store experiences for the new era of Retail with Microsoft Dynamics 365. Dynamics 365 unifies all aspects of your business into a single digital commerce platform, enabling the modern and intelligent in-store experience customers have come to expect. This empowers employees to sell smarter, run stores more efficiently, and run them in new and innovative ways.
Dynamics 365 equips your team with AI-infused sales tools that deliver better customer outcomes and maximize profitability. It helps bridge the divide between physical and digital retail to enable intelligent customer capabilities and more personalized in-store engagements. End-users can navigate to the customer profile to view recent purchases, whether in-store or online, see relevant notes and activities, loyalty status, wish lists, plus AI-driven product recommendations to help boost sales and delight customers by offering the right products at the right time and price. Adapt your retail solution to changing market conditions.
Dynamics 365 helps to deliver safe and efficient shopping experiences that customers want, like mobile POS and contactless payment. With all your physical and digital commerce connected within one unified data platform, customers can enjoy a richer, more streamlined buying experience with little to no face-to-face engagement, while you enjoy a faster sale.
Maximize sales potential by implementing an omnichannel retail solution that provides an endless aisle experience. Dynamics 365 supplies near-real-time inventory data to help you avoid missing in-store sales due to out-of-stock items. It also allows you to offer customers cross-store inventory and purchasing options, so you never miss a sales opportunity.
Dynamics 365 is an artificial intelligence (AI) engine that lets you easily utilize the potential of observational data and computer vision to get insights and make better business decisions informed by advanced analytics and machine learning. Boost in-store staff productivity by providing role-specific user experiences that simplify everyday tasks like inventory, shift, and cash drawer management, along with built-in loss prevention tools to help your business combat fraud and increase profitability. Maintain your competitive edge with a truly modern and intelligent store.